TERMS & CONDITIONS:


DELIVERY

All orders with ready stock items will be shipped within 1-2 working days after payment has been confirmed.

We use GDex for local delivery, it takes 1-3 working days to reach your address.

If the package is returned to PhonePanda due to the customer's error in the delivered address (incorrect / insufficient address), or the expiration date of self -collection at the GDex branch, the customer is responsible for the shipping costs incurred for the delivery.

If your order includes both ready-stock and preorder items, we will only ship your order when all stock is ready. Pre-order items take 2-4 weeks to arrive after payment is confirmed.

 

SELF COLLECTION

Please leave your message on the checkout page, or contact us via the “Contact Us” button at the bottom right corner, and tell us the estimate time and date you will visit us to collect your own order.

You can make payment in advance to place a reservation and collect your order within our working hours, otherwise self collection should depend on stock availability.

 

CASH ON DELIVERY
Please leave your message on the checkout page, or contact us via the “Contact Us” button at the bottom right corner, and tell us the estimate time and date you wish us to arrange for the delivery.

Even buying one item we also provide shipping service and do not add charges. Cash on delivery is only available for certain areas in Johor Bahru, please contact us on to check the availability of your location.